Whether you are a product designer, tool provider, UX designer or developer: the Chatbot Summit is the platform for all stakeholders who are interested in chatbots and artificial intelligence. This year, exciting talks, panel discussions and the presentation of new projects again offered a great forum for exchange and inspiration. How far has the chatbot development actually come? And what possibilities do chatbots provide in the future? In this article, our web developer Roman has written down his personal event highlights.